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Q&A

  • What time is check-in / check-out?

    Check-in is at 4pm.
    Check out is until 10am.

    *If the check-in / check-out time is specified in an accommodation plan, that priority will beContinue reading
  • Can I leave my luggage before check-in?

    Yes.Luggage can be stored at the front desk.
    The coupon will be given to you at the front desk, so bring your coupon.

    *It is also possible Continue reading
  • Is it possible to extend after check-out time?

    An extension fee will be charged separately, but you can use it.
    (We may refuse depending on the room condition on the day.)

    Please contactContinue reading
  • About parking lot

    There is a parking lot in front of the hotel and a second parking lot slightly apart.
    Please contact us by phone for large vehicles such as Continue reading
  • About the public bath

    The bath for women is on the 10th floor, and the bath for men is on the 2nd floor.
    Business hours 16:00 to 24:00 ・ 6:00 to 9:00
    It Koshu RedContinue reading
  • Can I eat dinner? What is the recommended menu?

    There is a restaurant "Ayano" on the first floor.
    Business hours are from 17:00 to 24:00(Last order 23:30)
    “Shingen Chicken charcoal grilledContinue reading
  • Is a convenience store near?

    7-Eleven is about a 5-minute walk away.

    You can use it at a convenience store if you apply for our QUO Card plan.
    In addition, there is a TContinue reading
  • I want to send my luggage in advance ...

    Yes, available.We will keep it until the day of your stay.
       Please send it to the address below.
        〒400-0043 7-12-3 Kokubo, Kofu City, YContinue reading
  • What are the front desk hours?

    We are available 24 hours.
  • What are Member Cards and N Card?

    Member cards and N Card are
    If you stay 8 times in 2 years, you can get 5,000 yen cash back,
    It is a card common to the advantageous Hotel NContinue reading
  • Can I use a credit card for payment?

    The following credit card company cards can be used.
    ・Visa
    ・JCB
    ・DC
    ・UC
    ・UCS
    ・NICOS
    ・American Express

Reservations and inquiries

Please contact us if you have any questions.